The DHA Office of the Inspector General (OIG) and TRICARE For Life (TFL) contractor notified us of a text message phishing scam (also called “smishing”).
Some beneficiaries reported getting a text message from 888-763-0248 claiming to be WPS-TFL. The message states their healthcare is going to expire due to nonpayment and to call the toll-free number.
TFL beneficiaries seem to be the target population. But scammers may target all TRICARE beneficiaries.
We ask for your help reminding beneficiaries to:
- Not open links from unknown numbers or unsolicited, unexpected texts. WPS TFL doesn’t send text messages or collect money.
- Never give PHI/PII to an unknown number or person.
- Not reply to unsolicited text messages.
Beneficiaries should report fraud or scams to their TRICARE contractor or DHA OIG using the contacts below:
TRICARE For Life (Wisconsin Physicians Service)
- Phone: 1-866-773-0404
- Email: reportit@wpsic.com
East Region – Humana Military:
West Region – Health Net Federal Services
- Phone: 1-844-886-2206
- Email: Program.Integrity@hnfs.com
- Online: https://www.tricare-west.com/content/hnfs/home/tw/bene/claims/fraud_report_form.html
Overseas Region – International SOS
- Phone: 877-342-2503 or 215-354-5020
- Email: TOPProgramIntegrity@internationalsos.com
- Online: https://www.tricare-overseas.com/report-fraud-and-abuse
DHA Office of the Inspector General